Jane handles the phones while your team handles patients. Appointment scheduling, prescription refill requests, insurance questions, and after-hours triage — all HIPAA-compliant, all around the clock.
Between patient check-ins, insurance verifications, and in-person questions, your front desk can't keep up with call volume. Patients are waiting on hold, and your team is burning out.
Appointment requests, refill calls, test result inquiries, insurance questions — the phones never stop, and your team is stretched thin.
A third of your calls are refill requests. Each one interrupts workflow and could be handled automatically with the right information.
Patients have questions at 9 PM. Without coverage, they either wait anxiously or clog your morning with callback requests.
Constant phone interruptions lead to errors, frustration, and turnover. Your best people didn't sign up to be full-time phone operators.
Built specifically for medical practices. Jane handles clinical workflows, understands urgency levels, and maintains strict HIPAA compliance.
Books appointments based on visit type, provider availability, and your scheduling rules. Integrates with your EHR.
Captures medication name, pharmacy, and patient info. Routes to your clinical team for approval with all details ready.
Identifies urgent symptoms and escalates appropriately. Pages on-call providers for true emergencies.
Answers common insurance questions and collects new patient insurance information for verification.
Gathers demographics, insurance details, reason for visit, and medical history highlights before first appointments.
Proactive outbound calls to confirm appointments and reduce no-shows. Patients can reschedule on the spot.
We take patient privacy seriously. JaneJack.ai maintains full HIPAA compliance with encrypted calls, secure transcripts, and Business Associate Agreements for all healthcare clients.
My staff was drowning in phone calls. Now they focus on patients in the office while Jane handles the phones. We've tripled our after-hours bookings and my team isn't burning out anymore.
All plans include HIPAA compliance, BAA, and encrypted communications.
200 minutes included
500 minutes included
Volume-based pricing
Start your free trial today. Jane will be answering your patient calls within a week.